On-Call Advocate/Crisis Line Volunteer

(Females Only)

Purpose:

To provide crisis intervention, a listening ear, referrals to other resources, or transportation to safety for victims of domestic abuse and/or sexual assault. Crisis advocates provide a vital link to available services when the office is closed after 4:30 pm.

Time of Day:

After 4:30 pm evenings and/ or all weekend hours.

Locations:

On call advocates operate out of their own homes using a pager.

Requirements:

• Completion of the volunteer application & the required volunteer training

• Good communication and crisis intervention skills

• Driver’s license

• An understanding of domestic violence issues and dynamics

• Willing to work under supervision of Domestic Abuse Program Director and follow Family Support Center’s policies and procedures.

Responsibilities:

• Respond to calls from the 24-hour crisis line

• Complete a log sheet for each and every call

• Fill out timesheet and send it and the log sheets back at the end of your week

• Maintain the confidentiality of callers and program participants

• Notify the Resource Development Coordinator as soon as possible if unable to fulfill shift

• Attend in-services and trainings

Length of Commitment:

A three-month commitment is the minimum requirement because of the extensive training provided.